Author: QA Testing

How a Live Answering Service Can Improve Customer Satisfaction

Customer service can make or break a company, especially a small business. In fact, a good customer experience will make more than 80% of customers return to make a purchase. Conversely, consumers are twice as likely to talk to family and friends about a negative customer service experience than they are told o the same
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How Can Closed-Circuit Television Systems Save Your Company Money?

Making sales and a profit is of course the main goal of most companies out there — but none of that can happen without ample security. Indeed, when inventory shrinks because of things like shoplifting and theft, those losses really add up over time and can result in massive overall losses. How, you may ask,
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